Buying Guides

Your First Visit to an Adult Store: What to Expect

What to expect on your first visit to an adult store, how to ask for help, and how to find our Carrum Downs store.

By Sexy Boutique Team Updated 3 min read
Your First Visit to an Adult Store: What to Expect

Quick answer: Visiting an adult store for the first time is easier than most people expect. Staff are there to help, not to judge, and you can browse at your own pace. Our Carrum Downs store at 1/35 Lathams Rd is open seven days, a short drive from Frankston, Seaford, Skye and Cranbourne.

Key takeaways

  • Feeling nervous is normal, and staff see first-time visitors every day.
  • You can browse quietly or ask for advice: it is up to you.
  • Bring questions about size, materials or lube: that is what staff are for.
  • Prefer online? Order and collect for free in store.

Feeling nervous is normal

Lots of people feel a little awkward walking into an adult shop for the first time. In reality, the store team helps people with all kinds of questions every day, from choosing a first vibrator to finding the right lingerie size. Nobody is there to judge what you buy.

One of our customers summed it up after their first visit: “the lady helping me was so helpful since being the first time I’ve been in a store like this.” (Rosie M., Google review)

What you will find in store

How to ask for help

You do not need to know the right words. Simply describe what you are after, for example “something quiet for a beginner” or “a gift for my partner”, and the team will point you in the right direction. Good questions to ask include:

  • What material is this made from, and is it body-safe?
  • Is it rechargeable and waterproof?
  • Which lube works best with it?
  • What size would suit a beginner?

Visiting our Carrum Downs store

DayHours
Monday to Thursday9:30am – 10:00pm
Friday and Saturday9:30am – 11:00pm
Sunday11:00am – 9:00pm

Find us at 1/35 Lathams Rd, Carrum Downs VIC 3201, a short drive from Frankston, Seaford, Skye, Sandhurst, Langwarrin and Cranbourne. Call the store on 1800 249 569. See the store page for directions and a map.

Prefer to shop online?

You can browse everything online and choose free Local Pickup from Carrum Downs at checkout, or get discreet, unbranded delivery Australia-wide. New to toys? Start with our beginner’s buying guide.

Frequently asked questions

Is it awkward to go into an adult store?

Most people find it much easier than they expected. Staff help first-time visitors every day and are there to help, not to judge.

Where is Sexy Boutique located?

At 1/35 Lathams Rd, Carrum Downs VIC 3201, a short drive from Frankston, Seaford, Skye and Cranbourne.

What are your store hours?

Monday to Thursday 9:30am to 10pm, Friday and Saturday 9:30am to 11pm, and Sunday 11am to 9pm.

Can I order online and pick up in store?

Yes. Choose free Local Pickup (Carrum Downs) at checkout and we will let you know when your order is ready.

Can staff help me choose a gift?

Yes. Tell the team who it is for and your budget, and they will suggest options.

Need help choosing? Call us on 1800 249 569 or visit our Carrum Downs store. Every order ships in discreet, unbranded packaging, with free standard shipping on orders over $100.

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